Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We will notify you in case there are any events that will cause a delay of shipment within 48 hours. 


Domestic Shipping Rates and Estimates


For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 


Free Shipping: We offer Free shipping on orders over $1000.


Shipping option

Estimated delivery time

Price

Standard

3 to 5 business days

$5

2 Day

2 business days

$15

Next Day Air

Next Day

$45


Local delivery

Free local delivery is available for orders over $1000 within 20 Mile Radius of our Office Location. For orders under $1000, we charge $15 for local delivery.

Deliveries are made from 9am - 5pm on Monday - Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 


In-store pickup

You can skip the shipping fees with free local pickup at 2010 Weems Rd, Tucker, GA 30084. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 to 5 business days. (For Custom orders, we will notify you via email when will be available for pick up) We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 10am - 5pm on Monday - Friday. Please have your order confirmation email with you when you come.


International Shipping

Please Contact cs@atlasflags.com for International shipping. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.



How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at cs@atlasflags.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Please email at cs@atlasflags.com if you’re planning to ship your item to a P.O. Box

Refunds, returns, and exchanges

See Refund Policy Page for more details.